CBDShopGo ships via DHL or UPS  to all locations within the EU.

We accept American Express, Visa, Master Card only in USA dollars.

No matter how hard we try, sometimes it’s just not possible to ship the same day. With the majority of our orders processed and sent out the same day, most of our shipments are received in 3 to 5 business days.

There can always be an unpredictable delay. If you ever run into an issue with your order or are worried it hasn’t been shipped, have no fear. JustCBD’s professional customer service is just a phone call away, +44 (161) 850-7757.

First, please check around your house or apartment, as packages are often placed just steps away from your door. Don’t forget to ask your neighbors too. If your order does not arrive, you can contact our customer service team at +44 (161) 850-7757 or send  an email to [email protected], so we can open an investigation into your order.

Yes, for any change in your address, phone number or any important information, please contact our customer service team at +44 (161) 850-7757 or send an email to [email protected]. One of our team members will be happy to assist you.